Privacy Policy

Joint Genesis Privacy Policy

At Joint Genesis, your privacy is our top priority. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect
We may collect personal details such as your name, email, shipping address, phone number, and payment information. If you create an account, we securely store your login details. We also gather browsing data like IP address, device type, and pages visited, and use cookies to improve your experience and analyze traffic.

2. How We Use Your Information
Your data helps us process orders, provide customer support, improve our website and products, send newsletters (with your consent), and comply with legal requirements.

3. Sharing Your Information
We never sell or rent your data. We may share information with trusted partners only to process payments, fulfill orders, send communications (if opted-in), and monitor website performance. These partners are obligated to protect your data.

4. Data Security
We use industry-standard encryption and secure servers to safeguard your information. While we strive for maximum security, no system is completely foolproof.

5. Your Rights
Depending on your location, you may request access, correction, or deletion of your data, opt out of marketing emails, or withdraw consent. Contact us anytime at [support@jointgenesis.com] to exercise these rights.

6. Data Retention
We keep your information only as long as necessary to fulfill orders or comply with laws, after which your data is securely deleted or anonymized.

7. Third-Party Links
Our site may link to external websites. We are not responsible for their privacy practices, so please review their policies before sharing personal information.

8. Children’s Privacy
Joint Genesis is not intended for children under 13, and we do not knowingly collect data from minors. If you believe a child has provided us with personal info, contact us immediately.

If you have any questions about your privacy, please reach out to us at [support@jointgenesis.com].